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Last Updated on February 20, 2024 by Robert C. Hoopes

Walmart Implements Major Changes and Investments in 2024, Eyeing Enhanced Customer Experience

Retail giant Walmart is shaking up its operations in 2024 with a slew of significant changes and investments that are poised to revolutionize the customer experience. As the company prepares to release its fourth-quarter earnings before the market opens on Tuesday, all eyes are on the success of these new strategies.

One of the most notable moves by Walmart is addressing worker compensation criticism by increasing pay for some employees. The company is also rolling out a billion-dollar store makeover program that includes changes like moving pharmacies to the front, wider aisles, and the introduction of new private screening rooms.

In addition, Walmart recently announced a 3-for-1 stock split to make shares more accessible to smaller investors. The increase in average pay for store managers to $128,000 and changes to the bonus program are also part of the sweeping changes being implemented.

At the recent Consumer Electronics Show, Walmart unveiled new technology initiatives focusing on AI and drone delivery. The company is also revamping its in-store experience, with changes such as a quieter shopping environment and the reintroduction of in-store samples.

Analysts are optimistic about Walmart’s future, with the stock price trading at an all-time high. The company is expected to report an increase in earnings per share, revenue, and profits from the prior quarter.

With these bold moves, Walmart is carving a path for itself as a retail leader in 2024 and beyond. Stay tuned for more updates on how these changes will shape the future of the retail giant.