My MBA Career: Successful resolution for retired St. Petersburg College instructors pension check mistake

Last Updated on February 16, 2024 by Robert C. Hoopes

Title: Mother-Daughter Duo Finds Resolution After Withheld Pension Money Issue

Subtitle: Tampa family credits journalist and news segment for swift resolution

(Tampa, Florida) – Jean Jones and her daughter Marta Jones of Tampa, Florida have finally found relief after a months-long ordeal involving withheld pension money from St. Petersburg College, thanks to the intervention of journalist Shannon Behnken. The Jones family is now expressing their gratitude for how quickly the matter was resolved and believes that the news segment played a crucial role in the resolution.

The situation began in January of the previous year when Jean noticed excessive deductions for health insurance from her pension checks. Unfortunately, the confusion persisted into the following January when money was deducted for a plan Jean did not have. Feeling frustrated and exasperated, the family sought assistance from local journalist Shannon Behnken.

Behnken, known for her advocacy in consumer issues, aired a segment on the matter on a local news channel. The broadcast caught the attention of St. Petersburg College, where a representative personally delivered a check to Jean, reimbursing her for the erroneously withheld amount of over $1,200.

Relieved and grateful, Jean and Marta Jones express their gratitude for the swift resolution. They credit Behnken’s involvement for expediting the process and ensuring that their concerns were addressed promptly. The family firmly believes that without the attention brought by the news segment, their issue may have been neglected or delayed.

In response to the incident, St. Petersburg College acknowledged that the errors were due to a period of staff transition and expressed their commitment to making necessary adjustments. Behnken, satisfied with this response, is assured that measures will be taken to prevent similar issues in the future.

With their ordeal finally over, Jean and Marta Jones can now breathe a sigh of relief, no longer burdened with the stress of withheld pension money. The family is grateful for the support they received and appreciates the effectiveness of local journalism in helping ordinary citizens resolve matters that affect their finances and well-being.

Moving forward, the Jones family hopes that their experience will serve as a lesson for St. Petersburg College to improve their internal processes and ensure a seamless pension system for all employees.