Last Updated on August 22, 2023 by Robert C. Hoopes
Title: United Nations Study Shows Generative AI Will Transform Job Landscape, Especially Clerical Roles
In a recent study released by the United Nations, it has been suggested that rather than completely taking over people’s jobs, generative artificial intelligence (AI) will automate specific tasks, enabling individuals to focus on other responsibilities. The study highlights the potential impact on employment, particularly in clerical roles, and raises concerns about job destruction similar to those that occurred with major technological advancements in the past.
According to the study, clerical work is expected to be the most affected by generative AI. This could have a more significant effect on female employment due to women’s over-representation in this sector, particularly in wealthier countries. Although generative AI and its chatbot applications have gained considerable interest, fears similar to those surrounding the introduction of the moving assembly line in the early 1900s and mainframe computers in the 1950s have emerged.
However, the study emphasizes that rather than replacing jobs, AI will primarily complement and augment work processes. It suggests that most jobs and industries will only be partially exposed to automation, allowing individuals to benefit from the technology’s efficiency while focusing on more complex tasks. However, the study warns that clerical work remains highly exposed to potential automation, with approximately a quarter of tasks being at high risk.
In contrast, professions such as managers and sales workers have been found to have lower exposure to automation, according to the study. Nonetheless, the report cautions that even partial exposure to automation can have significant implications for affected workers. As a result, policymakers are urged to address the potential impact of technological changes, implementing measures to mitigate any adverse effects on employment.
Overall, the study emphasizes the need for policymakers to harness policy measures effectively in order to adapt to the advancements in generative AI. As the technology continues to evolve, it is vital to strike a balance between automation and maintaining jobs, ensuring a smooth transition into the era of AI. By proactively addressing the challenges and opportunities brought by generative AI, policymakers can pave the way for a future where technology and human expertise coexist harmoniously.